Dates

• I missed my appointment, what can I do

  Any appointment made and not honored by the customer is not refunded if the Swamer is present. In the event that the Swamer is not present as well as the client, the show will be refunded to the client within 24 hours.

• The Swamer arrived late

  Contact Swamer to find an amicable solution, otherwise you can contact us by sending an email to [email protected] or by using this form.

• My camera is not displayed

  When you access the application, your browser should display a message asking you for permission to use your camera and microphone. If you have clicked on refuse, please refer to the explanations below by choosing the option that corresponds to you.

   

  Activate my camera on a desktop computer with the Google Chrome browser

  Activate my camera on a desktop computer with the Safari browser

  Activate my camera on a desktop computer with the FireFox browser

  If the problem persists, change your browser (Chrome, Safari, etc.)

• I have no sound

  When you access the application, your browser should display a message asking you for permission to use your camera and microphone. If you have clicked on refuse, please refer to the explanations below by choosing the option that corresponds to you.

   

  Activate my camera on a desktop computer with the Google Chrome browser

  Activate my camera on a desktop computer with the Safari browser

  Activate my camera on a desktop computer with the FireFox browser

  If the problem persists, change your browser (Chrome, Safari, etc.)